Customer Reviews, Testimonials - Berge Mazda
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Mike Lansky
Full Star Full Star Full Star Full Star Full Star
3-19-2020
Mike Lansky

Sam was very helpful throughout the process. We appreciated not being pressured to make a decision on the spot and he was willing to work with us. This allowed for a very enjoyable experience in the purchase of our new vehicle!

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Rainey
Full Star Full Star Full Star Full Star Full Star
3-13-2020
Rainey

Great experience at Berge Mazda Service department! I worked with Paul and he and his team were able to figure out an elusive battery issue (that turned out to be from an after market accessory.) I appreciated that they listened to my concerns, and ensured I’d be happily driving my Miata without worry. Thanks!

DEALERRATER
JDP
Full Star Full Star Full Star Full Star Full Star
3-6-2020
They know customer service

I can't say enough good things about this dealership. On my drive from Iowa to Scottsdale this year, I hit a "major" pothole on Hwy 54 in the Texas panhandle. It blew a hole in my right front tire, and put a big dent in the rim. I drove 200 miles to Albuquerque where I was able to replace the tire. They told me that I should replace the rim as soon as I could because they had difficulty getting it to hold a bead. When I got to Scottsdale, I checked Mazda dealerships in the area, and found that there are three. I went to the first one, which was only a mile from me. I waited for fifteen minutes at both the service and the parts counter, and nobody came to help. I went to the next one, which was closer to me than Berge. There the parts department told me that they couldn't get me a new rim until April 10th. Since I'm driving back home on March 23rd, that wouldn't work. I then went to Berge,the dealer farthest from me, hoping for the best. The parts manager, Ryan Ploof, checked and said it would take until April 10th to get the rim, but then asked me if he could look at alternatives for me. Of course I said yes! He came back 15 minutes later, and said he could get the correct rim (just a different color) by the next day. I said, please go ahead and order. I then went to the service department and talked with Paul Rupp. I explained the situation to him, and he scheduled me to get the new rim installed in two days. At the same time, he said they would handle the recall that was out on my 2019 Mazda 3. Took the car in today. The new rim was installed, and the recall service was completed. I can't say enough good things about Ryan, Paul and the team at Berge. Thank you!!

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Abby Hahnzanon
Full Star Full Star Full Star Full Star Full Star
3-5-2020
Abby Hahnzanon

Joel was super understanding and very helpful during my entire process

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Takeuchi Yuki
Full Star Full Star Full Star Full Star Full Star
3-5-2020
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Beth Hill
Full Star Full Star Full Star Full Star Full Star
3-4-2020
Beth Hill

The entire experience at Berge Mazda was fantastic, from beginning to end. Special thank you to Rommy Tartir, Amber Johnson, and Jim Maijala for making this the best experience we've ever had purchasing a vehicle. They were completely honest, answered every question we had, and very thorough. We will definitely be back to purchase our next vehicle at Berge Mazda. What a great team!

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Xyz Xyz
Full Star Full Star Full Star Full Star Empty Star
3-3-2020
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Swissluna Christine
Full Star Full Star Full Star Full Star Full Star
3-1-2020
Swissluna Christine

Had an amazing experience at Berge Mazda. Went in for service because Camelback no longer has Mazda. Decided to look at updating my car. The had a 2019 Dodge 1500 there. Fell in love but price was an issue because of my credit. Jon Pelley the sales manager was amazing. He worked with me in every way possible to put me in this vehicle. Miguel, the salesman, maintained patience and understanding throughout all of my decision changes. Best car buying experience ever!!

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AE B
Full Star Full Star Full Star Full Star Full Star
2-28-2020
AE B

Friendly people

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Jacqueline Jacqu
Full Star Full Star Full Star Full Star Full Star
2-23-2020
Jacqueline Jacqu

Great experience working with Robert Perez and team. I initially started working with another Dealership and when it came down to signing, the numbers didn’t add up. Working with Berge was straightforward and easy. No hidden surprises. Highly recommend the Berge team.

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Paragon Cycling
Full Star Full Star Full Star Full Star Full Star
2-21-2020
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Travis Pacheco
Full Star Full Star Full Star Full Star Full Star
2-20-2020
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Robin Nash
Full Star Full Star Full Star Full Star Full Star
2-20-2020
Robin Nash

Rommy Tartir, Sales Consultant at Berge Mazda in GIlbert was exceptional. I never once felt pressure checking out cars the way one would typically feel at a car dealership. He is extremely knowledgeable and easy to talk to, without feeling any pressure. I would 100% recommend you call Rommy Tartir if you're looking at Mazda!

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William Weister
Full Star Full Star Full Star Full Star Full Star
2-19-2020
William Weister

I had a great buying experience at Berge. This is my fourth car purchased from them in last 15 years. I repeated again and it was a great decision. Rommy was the associate who assisted me. I received great service, down-to-earth with integrity. He was amazing, and helped me with questions even after I purchased the vehicle. I had a great experience all around thanks to Rommy.

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Ariel
Full Star Full Star Full Star Full Star Full Star
2-19-2020
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Chadd Skirkey
Full Star Full Star Full Star Full Star Full Star
2-18-2020
Chadd Skirkey

I worked with Mitch to get into my new Mazda3 and everything from the time we started talking to leaving in my new car was smooth as butter. The process was painless and Mitch told me everything I need to know about the car. Thanks for making everything so easy.

YELP
Diana J.
Full Star Full Star Full Star Full Star Full Star
2-16-2020
Diana J.

I hate salesmen and dealerships. Hate them. I have been looking for a car and been to several dealerships. Didn't change my mind. Then my husband found a car at Berge Mazda. They sent us the price of the car out the door so neither one of our times were wasted. When we got there, Shelley and Julian were there to take care of us and I mean care. They were unbelievably awesome from start to finish!! Even our financing through Taylor went well! In and out in under 2 hours. The folks at Berge Mazda, Shelley, Julian, and Taylor changed my mind about dealerships and salesmen! I'd recommend them and buy another car for them!

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Bradley Fiegel-Johnson
Full Star Full Star Full Star Full Star Full Star
2-15-2020
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russell gutierrez
Full Star Full Star Full Star Full Star Full Star
2-15-2020
russell gutierrez

I HAD RECENTLY TRADED IN MY 2018 FOR A 2019 MAZDA REALLY LIKE THE NEW STYLE AND ALL WHEEL DRIVE AND A NICE BOSE SYSTEM TO BOOT SALESMAN MITCH DID A TERRIFIC JOB IN HELPING WITH THE TRADE IN WASN'T LONG BEFORE I WAS HEADING OUT IN MY 2019 MAZDA IT WAS SUPER FAST CANT THANK THEM ENOUGH!!!

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Jessica Osborne
Full Star Full Star Full Star Full Star Empty Star
2-13-2020
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Mike Szymanski
Full Star Full Star Full Star Empty Star Empty Star
2-8-2020
Mike Szymanski

Never satisfied when I go here to look seems like a turn over of people which is never a good sign It is like they can't keep good people

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Jamie Hoban
Full Star Full Star Full Star Full Star Full Star
2-7-2020
Jamie Hoban

This place sets the standard for how all car dealerships should act towards their customers. Not once did I feel pressured, harassed, or negative about my experience at Berge Mazda. They truly care about their customers. They want you to have the best experience and find a car that makes YOU happy. They were very open and honest about the car buying process. It can be an overwhelming experience and they make you feel like part of the family. Shout out to Robert, Brad and Taylor, you are the real VIPs!!

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Debbie Hernandez
Full Star Full Star Full Star Full Star Full Star
2-4-2020
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Brad Hannah
Full Star Full Star Full Star Full Star Full Star
2-4-2020
Brad Hannah

Right from the start, though I knew what model vehicle I wanted, Mitch at Berge Mazda was extraordinarily helpful and patient as I made my choice. He answered all questions and made the process easy and stress free. Excellent experience there!

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Adryanna Ciera
Full Star Full Star Full Star Full Star Full Star
2-4-2020
Adryanna Ciera

Sam was the first and last person we interacted with and he was Awesome all the way through. The team was honest, quick and very helpful. We are repeat customers and will be again for sure.

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Tyler Stark
Full Star Full Star Full Star Full Star Full Star
2-3-2020
Tyler Stark

Absolutely fantastic experience! I live in Utah and tried to deal with a local dealership to purchase a car that was at Burge Mazda with no luck. I contacted Berge Mazda direct and explained what I was trying to do. They were willing to work with me to reach a deal. These guys were open and honest which I very much appreciated!! I ended up driving two trade-ins from Utah to Berge Mazda because of their professionalism and respect for my time. Thanks again guys!! Loving the car!!

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J P
Full Star Full Star Full Star Empty Star Empty Star
2-1-2020
J P

Typical dealer

YELP
Katlyn G.
Full Star Full Star Full Star Full Star Full Star
1-30-2020

My first time buying my own car by myself. I went in alone and Miguel and Taylor were very helpful. I went in on Monday looking at a Mazda and didn't plan on buying anything so I decided to come back today (Thursday) for some quotes on cars. Although I did feel very scared about being all by myself these two were very very personable and helpful with not only helping me understand what I was signing up for but also in helping me select a financing plan that would work best for me. I had a very good experience and would recommend Berge Mazda to everybody looking to purchase a car!

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Vamshi Krishna
Full Star Full Star Full Star Full Star Full Star
1-24-2020
Vamshi Krishna

It was by far the best Mazda dealership I visited around phoenix. The whole car buying experience was smooth and fast. The staff were friendly, we were helped by Julian, price was good, process was fast and easy Very satisfied with overall buying experience.

YELP
Daniel C.
Full Star Full Star Full Star Full Star Full Star
1-20-2020

I came in with kind of a difficult situation pertaining to my previous vehicle and Robert and Taylor made my experience amazing. I was able to get my car easily. Robert was very honest and worked very hard to get the Mazda 6 I wanted. Taylor made the finance process so easy and personal. I willl come back here every time!

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Joseph Drummond
Full Star Full Star Full Star Full Star Full Star
1-17-2020
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Christopher Parkins
Full Star Full Star Full Star Full Star Full Star
1-17-2020
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Dumitru Gudima
Full Star Full Star Full Star Full Star Full Star
1-13-2020
Dumitru Gudima

No games, no hidden fees, great experience. Thank you Jim!

CARGURUS
Sanford
Full Star Full Star Full Star Full Star Full Star
1-12-2020

It was good. A member of the internet team texted me back and forth some info so that I had most of my planning done before going to the dealership.

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Sanford Ross
Full Star Full Star Full Star Full Star Full Star
1-12-2020
Sanford Ross

We had a nice buying experience at Berge Mazda, and love the car. Sam Tate handled our sale, and was real easy to work with.

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Sarankumar Soundararajan
Full Star Full Star Full Star Full Star Empty Star
1-12-2020
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Meagan Petrie
Full Star Full Star Full Star Full Star Full Star
1-10-2020
Meagan Petrie

We were very pleased and satisfied with our car buying experience at Berge Mazda. Upon arriving, we were introduced to Paul Savage. He was extremely knowledgeable, patient, and helped us to negoiate an a deal that we were very happy with. While we were over in finance, Paul stepped out to help detail our car. Paul's attention to detail went above and beyond!! We are so happy that we chose Berge Mazda. The entire experience was amazing and I would recommend Berge Mazda without a moments hesistation.

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Amelia Muser
Full Star Full Star Full Star Full Star Full Star
1-7-2020
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Kylah Spangler
Full Star Full Star Full Star Full Star Full Star
1-7-2020
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David Hinojosa
Full Star Full Star Full Star Full Star Full Star
12-24-2019
David Hinojosa

Awesome staff. Very courteous and they helped me with every little detail. Definitely a great place to be. No pressure at all.

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Erika
Full Star Full Star Full Star Full Star Empty Star
12-23-2019
Erika

Sam and Taylor were super nice and generous in helping me buy my SUV! The whole process was quick , smooth and easy it just took one day. One week later and I am loving my new car. I would possibly buy another.

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Matthew Morgan
Full Star Full Star Full Star Full Star Full Star
12-19-2019
Matthew Morgan

My experience with Rommy in sales and Robert in finance was top notch. I had a pleasant experience with Rommy learning about the CX-3 I was interested in along with chatting about our shared experience growing up in Chicago. Robert made the finance experience understandable and friendly, making sure I was not overwhelmed along the way. Out of the three experiences I have had purchasing a vehicle, this was easily the most enjoyable.

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Carrie Lynn
Full Star Full Star Full Star Full Star Full Star
12-19-2019
Carrie Lynn

These guys are awesome, they are super helpful and listen to what you are looking for. If you're wanting to buy a car, I suggest coming here!